Privacy Policy
Last updated: November 2026
This policy applies to the 8DVPN marketing website, user panel, and subscription services. It explains the scope and purposes of personal information processing. Third-party payment pages and other websites users visit are governed by their own policies. Before using the service, please read this page alongside the Terms of Service.
Account and Order Data
8DVPN requires no email address to create an account; a username and password are sufficient. Account identifiers and authentication credentials are used for sign-in, identifying subscription ownership, and protecting account access. Do not include unrelated personal information in your username.
The subscription service processes plan selections, order amounts, payment status, data usage, and subscription status to provide the service, calculate allowances, and handle support inquiries. Data usage is used for billing and is not the same as browsing history. When you submit a support ticket, its contents and any attachments you choose to provide are used to handle that request. Do not submit passwords or complete subscription links.
No-Logs Policy
8DVPN does not record which websites users visit or store browsing history, visited URLs, DNS query history, or communications. Connection logs are not retained long term as records of user activity, and no records linking connection times to destination addresses are created to reconstruct an individual's browsing activity.
Temporary connection status required to operate the service is used only for data transmission and troubleshooting, and is not retained after a connection ends or its purpose has been fulfilled. Account-level data usage summaries and order information are handled for their respective purposes and are not used to infer browsing content. This no-logs policy does not mean that websites users visit or payment providers follow the same practices.
Site Analytics and Browser Storage
Site analytics help us understand page usage, identify broken links, and improve the reading experience. They may involve pages visited, referral sources, browser categories, and device categories. This site analytics data is handled separately from browsing activity on subscription routes and is not used to build profiles of an individual's activity across websites.
Cookies and local storage are used to maintain necessary sessions and save sign-in status and language preferences. Keep sign-in credentials only on trusted devices. You can use your browser settings to restrict cookies or clear site data. After clearing data, you may need to sign in again and reset preferences, but this will not automatically delete your account, orders, or active subscription.
Third-Party Payments and Information Sharing
8DVPN supports Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party payment service or network, and information required to complete a transaction is subject to their respective rules. 8DVPN processes the transaction identifiers, amounts, and payment results needed to reconcile orders. We do not ask you to submit payment account passwords in support tickets.
Personal information is not sold. When information is shared with service providers performing necessary processing, it should be limited to what is required to provide the service. Where information must be provided by law, the request should be verified and the scope of disclosure limited.
Data Retention and Deletion Requests
Account information is retained for as long as needed to provide account features. Order and support records are retained for as long as needed for transaction reconciliation, dispute handling, and applicable legal requirements. Site analytics data should be deleted or aggregated once its analytical purpose is fulfilled; it is not retained indefinitely without a relevant purpose.
You can sign in to the panel and use the support ticket area to request access to, correction of, or deletion of account-related information. Account ownership must be verified before a request is handled. Deletion may affect sign-in and subscription delivery. If some records cannot yet be deleted because of pending matters or legal obligations, we will explain why and handle them when those needs end. Clearing browser data is not a substitute for this request.
Policy Updates and Privacy Questions
Policy changes will be posted on this page, and the last-updated month at the top will be revised. Important changes to processing purposes, information collected, or user rights will be announced through the website or user panel. Updated terms should not be understood as retroactive authorization for past processing.
If you have questions about this policy, how information is used, or deletion requests, describe your request through a user panel support ticket. Provide only the information needed to identify the issue. If you cannot sign in, first consult the guidance on the Contact page.