8DVPN Getting Started Guide

Select “Start Free” below to open the 8DVPN account creation page in the user panel. Enter the username and password you want to use, then submit the form as instructed. No email address is required. Your username is used to sign in and find your account, so check it carefully before continuing. Use a password you don’t reuse on other sites, and store it in a password manager you trust.

After creating your account, confirm that you’re in your own panel and haven’t been left on the login form. If the page doesn’t redirect automatically, return to the login page and sign in with the username and password you just saved. Don’t create multiple accounts just because the page takes a while to load; it can make it harder to match payments with the account you actually use.

Your order history, plan status, client downloads, and subscription details are all in the same panel. When switching to another device, sign in with the same account details. 8DVPN has no limit on the number of devices connected at the same time, so there’s no need to create another account for additional devices. Install a client on each device, then import the subscription for your account.

Once your account is ready, choose a plan in the panel before getting your subscription. Creating an account and activating a plan are separate steps; being able to sign in doesn’t mean your subscription has usable data.

After signing in, open the plans section of the panel and choose between a monthly subscription and a data package. Monthly subscriptions renew their data allowance each month on the activation date. Data packages last until the data is used and never expire. The difference is how data is billed and reset, not how you install the client. Either way, you’ll get your subscription from the panel and import it into the client on your device.

Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data packages include ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. Choose based on what you usually do: messaging and streaming video use different amounts of data, so usage time alone isn’t enough to estimate your needs. See the plans page for full pricing and billing details.

After choosing a plan in the panel, check the order name, amount, and billing method, then pay as instructed. 8DVPN supports Alipay, WeChat Pay, and USDT. If payment opens in another app or window, return to the original user panel afterward and check that the order is confirmed and the plan appears in your account. Verify both the payment confirmation and the panel status.

If the order hasn’t been marked complete yet, check its status first. Don’t create the same order again or pay twice. You can keep the payment confirmation for support, but don’t send your password or full subscription link. 8DVPN offers a 60-day no-questions-asked refund policy; see the Terms of Service for the application rules. If you upgrade partway through a plan, the price difference is converted into remaining days. Check the adjustment shown in the panel before proceeding.

Once you see an active plan in your account, you can get your subscription. If the status still says pending payment or inactive, resolve the order issue first. Reinstalling the client won’t change your account’s billing status.

Open the account overview in the user panel. Confirm you’re signed in to the account used for payment and check your plan and data details. Then look for the subscription or import section. If the panel offers an import button for your device, try it first; it will attempt to open an installed client. If you don’t have a client yet, install one in the next section, then come back here.

To import manually, use the copy subscription link option in the panel. The subscription link lets a client retrieve its configuration and server list; it isn’t a regular web address or the name of a specific server. Paste it into the client’s subscription URL or configuration URL field—not into a search engine, browser search box, or public chat.

Before importing, check that the copied link is complete and no final characters are missing. Don’t add explanatory text before or after it. There’s no need to send the link to anyone to verify it; check the client’s update result and server list instead. Treat the subscription link as account access information and keep it secure, just like your login details. Hide it in public screenshots.

If the client says the subscription format isn’t supported, first check that you’re using the client specified by the panel’s import option. Don’t modify the link parameters at random. Different clients may require different configuration formats, and pasting the link into another field won’t fix a format mismatch. Go back to the panel, choose the compatible import option, and try again. This is usually easier for first-time users than editing the configuration directly.

To use another device, sign in to the panel again and get your subscription there. Don’t use an outdated screenshot or a link forwarded by someone else as your subscription source. After importing, the server information is stored in the client. To refresh it later, use the update function for that configuration.

Choose your device platform in the user panel’s download section and follow the instructions for the client provided there. After signing in, you can access the client download options for platforms other than iOS. To get a usable subscription, make sure your plan is active. 8DVPN supports Windows, macOS, iOS, Android, and Linux. The sections below explain where to import your subscription on common devices. Installing the client, importing your subscription, and connecting are separate steps—you’ll need to continue after installation.

Windows: Import from the subscription or configuration page

On your Windows device, sign in to the panel, open the download section, and get the Windows client. Install and launch it as prompted. Return to the panel and try the matching client import option. If your browser asks to open an app, confirm that it’s the client you just installed before allowing it. Once the client opens, check the configuration or subscription section for the new entry.

If the browser doesn’t open the client, look for “Subscription,” “Configuration,” or “Import from URL” in the client. Paste in the subscription address copied from the panel and save it. Then update the subscription and wait for the server list to appear. If the import succeeds but you haven’t connected yet, your browser traffic may not be routed differently. A server list appearing doesn’t mean setup is complete.

macOS: Save the configuration and allow network settings

Choose the macOS client in the panel’s download section and install it using the instructions for your device and system. Open the app and start the import from the panel, or add the subscription address in the app’s configuration manager. If macOS displays a warning about the app’s source or network configuration, verify where you downloaded it and check the app details, then follow the normal system prompts. You don’t need to turn off system-wide protections to install it.

After saving the subscription, check that the configuration updated and that available servers are listed. The first time you connect, macOS may ask you to approve a network extension or VPN configuration. Follow the client’s prompts. If the configuration is there but no servers appear, check the subscription update result and plan status before trying to import again. This avoids creating multiple identical configurations.

Android: Add a subscription and allow the connection

Open the user panel in your Android device’s browser and get the Android client from the download section. Only confirm the source of an installation file you downloaded from the panel. After installing, open the app and return to the panel to use the import option. If the system doesn’t open the right app, add the link manually on the client’s subscription or configuration page.

After the update succeeds, choose a server and connect, allowing the VPN connection when prompted. If the app often disconnects when running in the background, check your device’s battery settings to see whether background activity is restricted, then adjust permissions for the app as needed. Settings names vary by device; you don’t need to turn off battery saving globally. For more detailed setup and background settings, see the Android VPN client setup and subscription import guide.

iOS: Get the available client and import your subscription

Sign in to the user panel on your iOS device and open the download section to see which client options are available for your account. The panel handles access to the iOS App Store based on your plan status. If you see a plan notice, return to the account overview and check that your plan is active and hasn’t expired. Don’t install configuration profiles from unknown sources or try to use installation files for other platforms as iOS apps.

Install a compatible iOS client using the panel’s instructions, then return to the panel and use the import option, or add the address in the app’s subscription manager. Confirm that the subscription has refreshed and the server list appears, then connect. When iOS first asks to add a VPN configuration, verify the app and allow it. After granting permission, return to the app to check the connection. System approval only allows the app to establish a connection; it doesn’t confirm that the selected server is working.

After the subscription updates, choose a server suited to the service you want to use, then connect in the client. 8DVPN covers 100+ countries and offers 250+ routes; the options available to you depend on your current subscription list. You don’t need to switch locations repeatedly on your first try. Start with a location supported by the platform and check whether it works. A nearby location can be a useful starting point for comparison, but distance alone doesn’t guarantee a better experience.

Once connected, open this site’s IP lookup page and check whether the detected exit location matches your expectations. If the client is in rule mode, different sites may use different routes, so the result from one lookup page may not reflect how every app connects. Then open the international site or AI tool you actually want to use. Check that it loads, that you can complete the sign-in flow, and that a real action works.

If your exit location has changed but a platform still reports a location restriction, check which locations the platform supports and its account, subscription, and payment-region requirements. Streaming catalogs are also subject to content licensing, so a successful connection doesn’t guarantee that every title will play. For more on location detection, account regions, and streaming errors, read the streaming access guide. This page covers only the checks needed for your first connection.

If you can’t access anything, retrace the steps in order: check that your plan is active and has available data, then confirm the subscription updated successfully, that you selected a server and connected, and that the required system permissions are in place. If another tool on your device is also routing network traffic, disconnect it before testing to avoid conflicts. Don’t change multiple settings at once, or it’ll be difficult to tell what helped.

If the issue persists, note your device platform, client name, selected location, exact error message, and whether the problem occurred during import or connection. Then submit a ticket through the user panel. Descriptions such as “subscription update failed” or “the site won’t load after connecting” are more helpful for troubleshooting than “it doesn’t work.” Before sharing screenshots, hide your password, full subscription address, and sensitive payment information.

Your initial setup is complete when the client shows a successful connection, the exit-location check matches your connection mode, and the service you want to use works. To set up another device, repeat the import steps. To switch servers, use the client. If the server list changes, update your existing subscription; there’s no need to create another account or pay again.